Motivating Your Staff…and Your Members - Fitness Center Roundtable
Apr 18, 2008 - Apr 18, 2008 11:30 AM at Roselle Park District, 255 W. Byrn Mawr, Roselle
Contact:
Cathy Burnham, Wheaton Park District
 cburnham@wheatonparks.org
 630-690-4880

Join the Fitness Section for lunch and a powerful discussion regarding the tools necessary to enhance customer service among your staff and throughout your facility!
· Learn about unique ways to motivate your front line employees to inspire exceptional performance from each.

· Identify ways to create positive moments through behaviors and interactions that will ensure customer loyalty.

· Learn tips to build a higher level of service for members and coworkers.

· Discuss the importance and relevance of establishing levels of accountability regarding customer service among staff. 

· Share insight and experiences regarding customer service initiatives with our network of fitness professionals.

· Discover ways to polish your own level of professionalism while building trust among members and colleagues.